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1. We respect your privacy

Power by Nutrition respects your right to privacy and this policy outlines how we collect and treat your personal information.

“Personal information” is information that we hold that is about you.

2. What Personal Information We Collect

We may collect the following personal information from you:

  • Name

  • Address

  • Telephone number

  • Information about services or products you have purchased or ordered

  • Information from enquiries you have made

  • Communications between us

  • Personal and family health information and history

  • Laboratory and or functional test results and other diagnostic information.


3. How We Collect Your Personal Information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you visit our website; and when we provide our services to you.


4. Use of Your Personal Information


We use your personal information to provide our services to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in. We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.  For example, pathology labs for the purposes of testing samples.


5. Disclosure of your personal information overseas


We do not disclose your health history, treatment records, or purchases of products and / or services overseas.

Our electronic newsletter and other email communications are hosted on server infrastructure in the United States. This includes:

  • Mailchimp

  • Google Apps for Business


6. Security of your personal information

We take reasonable steps to protect your personal information. However, we are not liable for any unauthorised access to this information.


7. Complaints about privacy


If you have any complaints about our privacy practices, please feel free to send in details of your complaints to We take complaints very seriously and will respond shortly after receiving written notice of your complaint.


8. Changes


Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.


9. Website


When you visit our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.


10. Cookies


As is common practise for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies do not access or damage your computer. We use cookies to improve the experience of people using our website.


11. Third party sites

Our site has links to other websites that are not owned or controlled by us. We are not responsible for these sites or the consequences of you visiting those sites.

12. Card Payments

Identity and credit card information is not collected via the website. If we have your credit card information then it is because you gave it to us. We will not share your credit card information with anyone other than our partners and merchant account providers as needed to process your credit card. This effectively prevents anyone from intercepting and reading your personal information. Note that encryption does not take place if you send us an email, but only when you use your web browser.

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